Refund & Return

We have a 30-day return policy, which means you have 30 days to request a return after receiving the product.

To be eligible for a return, your product must be in its original condition, with the original label and unused or unused, with a label. You will also need a receipt or proof of purchase.

To start a return, you can contact us at service@futurevogue.com. If your return is accepted, we will send you a return shipping label and instructions on how and where to send the package. Items returned to us without first requesting a return will not be accepted.

If you have any return questions, please feel free to contact us at service@futurevogue.com.


Damage and problems
Please check your order when receiving the goods, if the item is defective, damaged or received the wrong item, please contact us immediately so that we can evaluate the problem and solve the problem.


Exception/non-returnable items
Certain types of items cannot be returned, such as perishable items (e.g. food, flowers or plants), customized products (e.g. special orders or personalized items) and personal care products (e.g. beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have questions or concerns about a specific product, please contact us.

Unfortunately, we do not accept returns for sale items or gift cards.


Exchange
The quickest way to ensure that you need is to return the items you have. After accepting the return, please purchase new items separately.


Refund
We will notify you as soon as we receive and check your return, and inform you whether the refund is approved. If approved, you will automatically refund the original payment method. Keep in mind that your bank or credit card company may also take some time to process and post the refund.